✦ Built for Microsoft 365

Stop triaging.
Start fixing.

Mailex turns your chaotic Outlook inbox into a prioritised work queue — so your engineers know exactly what to work on, in what order, the moment they open their laptop.

No commitment · Live in days · Native Microsoft 365 integration

📬 Native Outlook integration
🔒 Your data stays in M365
⚡ Live in under 7 days
👁️ Human approval on every reply
Live demo

Chaos in. Clarity out.

Watch Mailex process a real morning inbox — urgent issues surfaced, vague tickets flagged with clarifying questions, everything prioritised. Click any ticket to see the drafted response.

📬 Outlook Inbox 0 unread
⚡
Mailex is analysing your inbox
Classifying priorities…
Extracting ticket context…
Identifying vague requests…
Generating clarifying questions…
Building work queue…
⚡ Mailex Work Queue Waiting…
Pending analysis
What we do

Everything your inbox needs, automated

Built for MSPs and IT support teams who are tired of spending half their day figuring out what to do first.

⚡
Instant triage
Every email classified by priority and category the moment it arrives.
📋
Prioritised queue
Engineers start the day with a clear ordered list — not 60 undifferentiated emails.
❓
Vague ticket detection
Unclear requests flagged automatically with clarifying questions pre-drafted.
✍️
AI-drafted replies
Responses drafted from your knowledge base in your team's tone.
🔔
Urgent escalation
P1 issues surfaced immediately so nothing critical gets buried.
📬
Outlook native
Plugs directly into Microsoft 365. No new tools for your team to learn.
How it works

Live in days, not months

We handle the entire setup. You just tell us how your team works.

1
Book a free 20-minute call
We learn about your inbox, your team, and the ticket types you handle most. No commitment required.
2
We build your workflow
Custom triage rules, priority logic, and clarification templates configured specifically for your business.
3
Go live
Connected to your Outlook inbox and running within days. We monitor, tune, and support it ongoing.
Pricing

Simple, transparent pricing

One setup fee, then a flat monthly retainer. No surprises, no hidden costs.

Starter
£199/mo
+ £750 one-time setup
  • Outlook inbox integration
  • Auto triage & prioritisation
  • AI reply drafting
  • Vague ticket detection
  • Monthly check-in & tuning
Most popular
Growth
£349/mo
+ £1,200 one-time setup
  • Everything in Starter
  • Custom knowledge base
  • P1 escalation alerts
  • Fortnightly optimisation
  • Priority support
  • Monthly performance report

Ready to give your engineers their mornings back?

Book a free 20-minute call and we'll show you exactly how Mailex would work for your inbox — no commitment required.

matthew@mailex.tech

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